FAQ About Repairs

1. Why should I repair?
Purchasing a new appliance can be frustrating and expensive. Our technicians are here to help get your appliance up and running as soon as possible.

95% of all repairs cost less then a new machine, and in the end you will save time and money.

2. Cost to repair versus buying new?
Buying new can be costly, prices on metal and goods have increased on the past years and unfortunately passed on to consumers. Add in the cost of installation, delivery, removal and local sales tax you can easily go over your budget.

3. I was told I need a New Appliance / It’s not worth fixing?
If your appliance is deemed not repairable there could be a combination of problems. Major parts damaged, general wear and tear, and the age of the machine. Our technicians will evaluate all these factors and give you their recommendation. There are some major parts, such as the main bearing on a front loading washer, that can’t be replaced on certain brands.

Example – Front loading washers have issues with main bearing assemblies after 5-7 years of use. For most brands, it is less costly to buy new, then to replace these parts.

4. Warranty of repair?
We currently offer a 90- Day warranty of parts and labor. Should the same issue reoccur within the warranty period we will come out and repair the issue.

5. Where can I get a new appliance from?
If you call our office we can recommend a local company that offers fair prices and personal service.

Please contact us for more information.

What People Are Saying About Us

I am a manager/trustee/unit owner for a Boston (South End) HOA/condo unit. We have used these guys several times over the last four years. At least seven times we needed them to come out they did within a day to two. They were professional when they arrived (on time every time) and they were able to fix the problem/issue at a reasonable price and on the same visit.

– Mark (via Google)

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Boston & Cambridge Appliance Repair